BF V CTD - Where's the solution?
I posted this in the thread created by @EA_Atic regarding Crashing to Desktop in BF V. I was told to voice my concerns in a separate thread, and hence I am doing so now. I have also spoken to E...
Forum Discussion
EA_Blueberry
Community Admin
Community AdminI understand from first hand experience playing PC games my whole life that crashes aren't fun to deal with. The last thing I want to do is witness a crash on a Friday night playing with my buddies mid-round when you're tearing it up. It's a turn off. Even worse, on a weekday after a long day of work when you don't have a whole lot of time to play after putting the kids to bed.
We're here to help troubleshoot technical issues with you (and appreciate all other Battlefield fans that take time out of their day to help too. One of the things that makes this community really special). We'll do everything we can to pull together our resources to identify workaround solutions while the Battlefield team is working on a solution.
DirectX 12 Ray Tracing is listed as part of our EA Help Known Issues list and is not going ignored. The team has made strides in making performance improvements and are still committed to ensuring Battlefield fans take advantage of this incredible technology.
We have some workaround steps here for Battlefield fans experiencing crashes with DXR. I'm under the impression you've given them a shot, but here they are in case you haven't checked into it yet. I'm sure you've seen our article from a fellow AHQ Champion here too.
PC troubleshooting can be super easy where the first step you've taken fixes it, or it comes down to throwing darts at a board to see what sticks. Would you be able to provide us a DxDiag to this post and let us know what steps you've taken already?
- Do you get specific errors when it crashes?
- Do you run additional programs in the background while playing when it crashes?
- Do you overclock?
- Have you installed the game on a different drive?
I can't help wondering,
How is it in any way productive to meet us with silence and;
1) Give out warnings for asking questions
2) Editing posts for seeking answers to our many questions
3) Bann us for tagging moderators
I see no reason for this kind of borderline dictatorship, as a paying customer whom is having issues with one of your products, are we not entitled to adequate support in that price?
I know for a fact that there's laws in my country that prevent companies from denying support and service to customers whom's having issues with their products.
How do you even dare treat us like this?
To what purpose?
