Bfv mastery assignments not unlocking

hi, if this is the wrong place then I'm sorry, but I got a problem with battlefield v

Basically I got to lv 20 on assault today and should have received the mastery assignment to unlock the silver dagger, however it hasn't appeared in the place where I pick out assignments. same thing happened a couple of months ago with the mastery assignment for support. I have tried restarting my pc as well as shutting it down, also funnily enough im on a different pc then when i got my mastery assignment for support. but nothing has worked so far

One thing to note with the assault assignment is that I stayed for the whole match and left when it was finished, so I didn't leave early

another problem is that I think I haven't gotten the lv 10 assignments for medic, assault and support, got the cosmetics I would have but the different camouflage versions are still locked and needs an assignment to unlock them which I have yet to see. however this could be a totally unrelated issue