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mfc_matt89's avatar
mfc_matt89
7 years ago
Solved

BFV Server Disconnected error - Battlefield V for xbox one

I am playing on Xbox one with a wired router connection and the game keeps dissconecting from the EA servers. I have tried Switching from a wireless connection to a wired connection (bf1 worked on W...
  • iluminatethesky's avatar
    iluminatethesky
    7 years ago

    Hey @mfc_matt89

    Sorry to hear about the connection issues you're experiencing.

    Here are some more steps that you can try:

    https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

    I would also recommend trying to clear your MAC Address and do a hard reset on your Console.

    Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear, then unplug your Console for about 30 seconds or so and plug it back in.

    Let us know if this works for you.

    Thanks 🙂 

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Thanks! @MaynardK  

tge7-1.fklnpafb01h.midwest.rr.com24.164.116.1 3 17ms 20ms 0% 105 / 105 7ms / 173ms 

.ae1.pr0.dca20.tbone.rr.com 66.109.6.167 8 19ms 19ms 0% 103 / 103 16ms / 70ms

Both of those servers are spiking for you and has a higher average, what you can do is poke your ISP and explain that some of the routing servers they are using is causing delay/instability for you're online experience.

/Atic 

MaynardK's avatar
MaynardK
7 years ago
@EA_Atic So I've confirmed with many people who are having the same issue; mostly after recent updates.

Seems to happen a lot when a kill is performed; especially in vehicles (or mounted guns).

Is EA going to actually look into this? Even if it's isolated to a subset of players it's completely unacceptable for a AAA title.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago
    We are tracking performance/stuttering issues with PC but not network issues, and as we have seen above that the routing from you to us is not stable and something you need to talk to your ISP about. @MaynardK 
     
    /Atic 
  • d3monkid12's avatar
    d3monkid12
    7 years ago

    Maybe it is somehow the game or the servers causing the instability. I come up with similar results when I do a trace route and I'd be willing to bet most other people that are experiencing the same problems would come up with similar results also. There can't be this many people having the same problem and you guys keep wanting to blame our ISP's. it couldn't possibly have anything to do with how incomplete the game is considering all the other problems the game has. Of course every time I try to get help on the same problem either the thread gets locked or y'all try to say the problem isn't on your side so it must be your ISP. Shame

  • Groz42's avatar
    Groz42
    7 years ago

    I am also having the same issue.   Game stutters then - bam- disconnected from EA servers.  I am still on Xbox live and can generally jump back into the game with my party.  It is frustrating and I hope for a resolution from EA.

  • TheJockey96's avatar
    TheJockey96
    4 years ago

    Im having this horrible issue too.

    Im playing on a wifi connection linked to a 4g+ modem and I cant do otherways. Im able to play online EVERY SINGLE GAME but not yours (BF1 and BFV). I can't join any server without getting the message "server disconnected" (I have to try each time 4 or 5 times to join). 
    This is Unbearable. 

    The few times i can log into a game it disconnects me very frequently; the exact same * happens in the other battlefield game, you just copy pasted the netcode from the games and ask 70 euros to play.

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