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TTV_Anastassla's avatar
3 years ago

Black Bugs around my weapon. Bugged skin "Flight" from collection "Aviator"

Hello.
I got some black bugs around my weapon. Obviously this is some kind of bug. How to remove them? I tried to verify the integrity of the game files, but that didn't help. I asked my friends if they had the same thing, they said no, and that only I had such a problem. They appear from the very beginning of the battle, after the start of shooting, and seem to hang in the air around the weapon, up to 3 of them appear and hang like that, this is not beautiful and is very annoying.
I made a clip where you can clearly see them, because the screenshot is hard to see and you probably would not even understand what I mean.
https://www.twitch.tv/videos/1660103961

I managed to find out that this problem is due to the German skin "Flight" from the collection "Aviator" bought for 1500 Battlefield Coins, because of it insects appear near the weapon.
I saved up for this skin for many months and got very upset when i realized that my skin had this bug with black bugs.


I managed to talk to the agent in this chat about my problem, after reading about my problem, he offered me 1 option how to fix it, change the skin to some other one, then exit the game and restore the game files. I did everything as he told me, but it did not help me fix my problem. After that, he said that he had no choice but to transfer my ticket to the development team.
He also suggested that I contact you here on EA Answers for help, I told him that I had already contacted here and gave him a link to this topic with my problem, and asked him to attach this link to the ticket so that the developers contact me via this topic when they find a solution to this problem, but how soon this will be is unknown.

I told him: "You gave me your promise, I take you at your word."
He said that one of the developers would have to answer me in this thread on EA answers.

Spoiler


COMMUNITY MANAGER EA_FieryHelios from RU EA Answers suggested that I duplicate my topic in ENG EA Answers to get an answer from EA Dev Studio

I'll leave a screenshot of ticket #130781183 of that chat here.
I will also leave here a screenshot of the promise of the agent that he promised to transfer my ticket to the development team, his nickname is Pawan2, so he is now responsible for transferring my ticket.

3 Replies

  • Hey thanks for all the deatils! @TTV_Anastassla 

    I have a few questions:

    • What gun and aeroplane are the skins for? 
    • What troubleshooting have you done, need to know all the details. 
    • Can you add a Dxdiag so we can see what hardware and drivers you got? 

    For some transparency there are currently no plans to update Battlefield V. We should look to get a workaround working for you.

    /Atic 

  • Hello @EA_Atic

    ❤️ I have this problem with black bugs with any gun when im wearing that german skin "Flight" (Полёт).


    ❤️ I did not understand what kind of trubelshooting you meant🤔. I think I have already told in detail in my big post above. If you want to see it live, then I suggest you go to my stream and watch my VODs and find the moment where I play as Germany, I always wear this skin "Flight" and you can see these flying black bugs around my gun.

    ❤️ I give you a screenshot of this skin, and the Dxdiag file you asked for.


    I always update my video driver, at the moment I'm using the latest version. I assure you that the problem here is the buggy skin "Flight" and this cannot be fixed without the intervention of your EA studio who is fixing the bugs.

  • @EA_Atic I understand you have already forgotten about my problem, and decided not to help me? It's been 4 weeks and you still haven't replied to me.

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