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I spoke to 3 and nobody helped.. all said.. everything will be fixed in 24hrs..
Hey everyone,
Update on the issue:
EA support can no longer help you with the missing items, for to why ( we are working on a fix) please read below update about the issue:
- Rank 1-19 Unlocks - No access to unlocked weapon after ranking up and leaving mid-game
- Players leave mid round after getting notification of their rank-up. In doing so, they don’t see their rewards in the UI, as it appears they’re still locked
- If you are ranking up between ranks 1-19, items are unlocked upon your next rank up.
- Status: Fix verified and coming in an upcoming server update (no need for client download).
- Workaround: Once the server you were playing on finishes and heads to EoR, the weapon should unlock. If you join another map before EoR on another server, you may have to play until the NEXT rank to unlock the item. So for example, if you unlock the MP40 at rank 4, you would have to play to rank 5, then the backend system updates you unlock.
- Rank 20 Unlocks - No access to unlocked weapon after ranking up and leaving mid-game
- Players leave round mid-game to use their new shiny awesome rank 20 weapon. However, because they left mid round, it’s locked. Because there’s no rank 21, the backend can’t check on the next rank.
- Status: Fix verified and coming in an upcoming server update (no need for client download).
Update regarding the rank 20 item issue:
We have pushed a fix to address the issue with Rank 20 rewards. If you are missing your rewards for Class Rank 20, please play a match to completion and the Rewards should drop into your Armory.
Thanks you for patience.
/Atic
- LucioTuli7 years agoRising Scout
Hi Atic.
Do you know if this issue is related to assignments dissapearing?
I was working on both proficiency and mastery assault lvl 20 weapon assignments alongisde each other. and now I'm seeing two porifiency assignments of the same weapon.
¿Should i report this as a new bug?
Thanks in advance for your answer!
Game is great
- EA_Atic7 years ago
DICE Team
Hey everyone,
Update regarding the rank 20 item issue:
We have pushed a fix to address the issue with Rank 20 rewards. If you are missing your rewards for Class Rank 20, please play a match to completion and the Rewards should drop into your Armory.
@KMKZ-Tuli What are the assignment names and numbers?
/Atic
- 7 years ago
The fix also works for rank 1-19 unlocks. Server side update.
- LucioTuli7 years agoRising Scout
@EA_Atic Thanks. I've played one round after this hot-fix, and now I see one proficiency assignment as I should, but I'm not getting the rest mastery assignments for this weapon.
Name (spanish): DOMINIO DE GUSTLOFF VOLKSSTURMGEWEHR VI
I've already completed 3 mastery assignments as you can check with the golden parts 🏀, but missing the rest of them.
Missing:
MAESTRIA DE GUSTLOFF VOLKSSTURMGEWEHR IV
MAESTRIA DE GUSTLOFF VOLKSSTURMGEWEHR V
MAESTRIA DE GUSTLOFF VOLKSSTURMGEWEHR VI
6 screenshots ahead. ¿Could you help me with this please?
- Anonymous7 years ago
Game is still broken
- 7 years ago
"Players leave round mid-game to use their new shiny awesome rank 20 weapon."
Well there's your problem.
Who thought it would be good idea to give incentive for players to quit match just to switch weapon?
- EA_Atic7 years ago
DICE Team
Hey @KMKZ-Tuli, thanks for the information!
Can you do a bug report on not getting MAESTRIA DE GUSTLOFF VOLKSSTURMGEWEHR IV granted when you completed MAESTRIA DE GUSTLOFF VOLKSSTURMGEWEHR III.No update currently about the issue or that the item is not being granted but will be sent on to the team. 🙂
/Atic
- LucioTuli7 years agoRising ScoutThanks for your answer, I'll report a new bug then.
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