Forum Discussion

maxxwilliams769's avatar
maxxwilliams769
7 years ago
Solved

Can’t connect to ea online for battlefield 5 on Xbox one

I got battlefield 5 yesterday, when I tried to play the game for the first time, it wouldn’t let me connect to the ea online servers. This is very disappointing any ideas on how to fix this? We need ...
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    The battlefield should be back up for you to jump into. Thanks for hanging with us while we were resolving some unexpected connectivity issues.

BANDWICHES's avatar
BANDWICHES
7 years ago
You may need to share a small portion of your network settings before we can move foward. Are you wired or wireless? What is your NAT Type? NAT type can be found in Settings > All Settings > Network
maxxwilliams769's avatar
maxxwilliams769
7 years ago

I have wireless connection. And my NAT type is open.

  • 2042isNotBF's avatar
    2042isNotBF
    7 years ago

    @maxxwilliams769 I would test plugged into the net to see if it works as wifi is meh at the best of times. If it works plugged in then you know its a wifi issue and you could reset router...


    1- turn off PC / Console

    2- Unplug power from modem and router if you have both

    3- Leave it unplugged 10 min no less

    4- If you have both modem and router then ... After 10 min plug modem back in let it fully boot up. Then plug in router and let it fully boot up.

    5- Then turn on PC/ console and see if it helps at all.

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