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maxxwilliams769's avatar
maxxwilliams769
7 years ago
Solved

Can’t connect to ea online for battlefield 5 on Xbox one

I got battlefield 5 yesterday, when I tried to play the game for the first time, it wouldn’t let me connect to the ea online servers. This is very disappointing any ideas on how to fix this? We need ...
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    The battlefield should be back up for you to jump into. Thanks for hanging with us while we were resolving some unexpected connectivity issues.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Hey @maxxwilliams769 if you're still having some trouble connecting online please private message me your Gamertag.

drominator12's avatar
drominator12
7 years ago
I'm having the same issue now too with both BFV and BF1 on my XBOXX and XBOX1. All subscriptions are current, I don't see that I've been blocked, other games work fine. Cleared the Mac, followed all the steps listed, still a no go. I get the "update needed to play online" but when I hit "A" to update nothing happens. Its very frustrating.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago
    @drominator12 wrote:
    I'm having the same issue now too with both BFV and BF1 on my XBOXX and XBOX1. All subscriptions are current, I don't see that I've been blocked, other games work fine. Cleared the Mac, followed all the steps listed, still a no go. I get the "update needed to play online" but when I hit "A" to update nothing happens. Its very frustrating.

    Go to My Games & Apps>Highlight BFV/BF1 and press start>Manage Game>Clear the saved data. Launch the game. 

    Let us know if that works. 

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