Forum Discussion

lol19DK's avatar
lol19DK
6 years ago

Can’t connect to ea server Battlefield v

Unable to connect to EA Server I've tried everything i have clear DNS cache Tried vpn and Change dns latency is 6 ms 
lol19DK's avatar
lol19DK
6 years ago

i play on pc I've tried everything
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @lol19DK. 


When you have the chance could you try running a UO Trace? That will give us a detailed look at the connection between your PC and the servers, so if there's something happening in between we should be able to see it. 

For more info on how to run the test check out the EA Help website. Please send me the results in a direct message when you have them. Thanks!

/Kent

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @lol19DK 

      Thanks!

      How long did you let the trace run? Ideally we'll want to look at a sample of 100 packets, but it looks like it stopped after 17. Can you try running it again and make sure it sends at least 100 packets so we have a good sample? 

      I appreciate it. 

      /Kent

About Battlefield V

Join the Battlefield V community to learn all you need to know. Find game information and updates, talk tactics and share Battlefield moments.15,456 PostsLatest Activity: 9 hours ago