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Perfect, thanks!
The trace looks pretty good. There doesn't appear to be any measurable packet loss, and the ping doesn't look out of the ordinary.
Have you ever had a chance to try starting up your PC in a Clean Boot to see if that makes any difference at all? If there's something else running on your PC that might be blocking the connection that may help to get around it.
For more info on how to set one up check out the EA Help website. Let me know how that goes when you have a chance.
Thanks again!
/Kent
it didn't help i have norton 360 and I've tried to turn it off and it didn't help either
- 6 years ago
@kosirus25 I'm sorry to hear but you probably shouldn't expect ea will help you I have tried to contact them and they just shut it down I have tried everything they have said I should and sent them everything they asked for
- EA_Kent6 years ago
Community Manager
Every case is different. EA Help looks at these situations on a case-by-case basis, so even if they were unable to help in your case that doesn't mean it will be the same for someone else.
That said, what are you seeing when you're trying to connect to BFV? Is it giving you the "invalid account" error, or is it something different?
/Kent
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