Forum Discussion

lol19DK's avatar
lol19DK
6 years ago

Can’t connect to ea server Battlefield v

Unable to connect to EA Server I've tried everything i have clear DNS cache Tried vpn and Change dns latency is 6 ms 
lol19DK's avatar
lol19DK
6 years ago

I've tried to make one but it won't make that case every time then deletes it what I've written 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@lol19DK 

When you've got a chance can you try clearing out your browser cache to see if that helps at all? I'm wondering if there might be something in the cached data that's causing some issues with the EA Help site.

For more details on how to clear the cache check out the EA Help site. Let me know how that goes when you've got a chance. 

/Kent

  • lol19DK's avatar
    lol19DK
    6 years ago

    it didn't help have tried it

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @lol19DK 

    Are you trying to set up a case through a mobile web browser, or are you using a PC? 

    /Kent

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