Forum Discussion

PancakeFlop52's avatar
5 years ago

Cannot buy panzerbuchse or boys at rifle

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? Western north america
When did this happen? (dd.mm.yy hh:mm) 20 july 2020
Summarize your bug It will not allow me to buy and old tides of war weapons
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go onto an account without the boys at rifle, try to buy it with company coin
What happens when the bug occurs? It will go back to the selection/collection screen and show an X over the company coin price for 2 sec then show it again
What should be happening instead? It should be letting me buy this

I go into my armory and try to buy the boys at rifle and panzerbuchse for the recon class. when i click on them and confirm the buy it goes back to the collection/showing screen and doesnt take any company coin and shows an X on the company coin price for 2-3 seconds then shows the price again.

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @PancakeFlop52


    When you've got the chance can you try something for me to see if it helps? 

    Open up your Xbox Settings, then go to Network Settings. From there go to Advanced Options and select Alternate MAC Address Clear. The Xbox will then restart. Let me know if you're still having the same issue when you try to buy it after that. 

    Thanks!

    /Kent

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