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gregames1993's avatar
gregames1993
7 years ago
Solved

Cannot Connect to EA Servers Battlefield 5 Xbox one

Hello. I have brought this game yesterday, spent a good amount of time installing and updating etc.  Once on the game, I tried to go online and play Firestorm, the game told me to press RT to conne...
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    We had some connectivity issues earlier but it should be fixed now. I'm going to lock down this post because these type of connectivity issues tend to be incident driven. If you experience any connection issues in the future be sure to check our Support Twitter EA Help, Xbox Live Status, and PlayStation Status in case there are outages or maintenance. We also have basic connection troubleshooting steps provided below we recommend attempting before creating a new post here. Our apologies for any disruption it had in your day, good luck on the battlefield!

    Basic Connection Troubleshooting

    https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

  • gregames1993's avatar
    gregames1993
    7 years ago

    Hi Blueberry,

    it's really not as easy as that.

    How my lounge is set up doesn't cater for a big wire going from one end of the room to the other, unfortunately going wired isnt an option. 

    Also, why would BFV have trouble but every other game is fine with connecting to EA?

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      @gregames1993 

      Not all games of ours connect to the same server. I'm concerned the WiFi connection might not be strong enough to establish an initial link. Any way you can move the Xbox to the router just to test and see if it works on a wired connection? Have you tried rebooting the network and/or tried a different WiFi channel?

      Basic Connection Troubleshooting

      https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

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