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WeWantWafflesMm's avatar
7 years ago
Solved

Can't connect to EA's Servers in Battlefield V

Hello. I have contacted customer support many times. I think five, maybe six attempts now. In Battlefield 5 my PC will not connect to the EA server. This means that there is absolutely no online play...
  • johnnylight76's avatar
    7 years ago

    Hey @WeWantWafflesMm

    I resolved this by changing my documents mapping in my windows registry.

    I recently built a new pc and never changed the mapping - this is where Origin saves your Battlefield user profile (your system's documents folder), and if it is mapped to a drive that doesn't exist it will prevent you from connecting. 

    Try this:

    1. Click your Start Button, type regedit and hit Enter to open the Registry Editor 

    2. Navigate to this Key: 
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders 

    3. In the right hand pane, double click Personal 

    4. Set its Value Data to: (mine was previously mapped to an F: drive that is no longer in my system- hope that may be the case for you)
    %USERPROFILE%\Documents 

    5. Close the Registry Editor and restart your PC

    Worked for me after loading Battlefield - had to perform an interface update and then boom I was online!

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