Forum Discussion
3 years ago
Clean boot didn't work so I'm sending you the dxdiag
EA_Illium
EA Staff (Retired)
3 years agoHI @Pooviee To check what is the error message you are seeing? Would it be possible to get a screenshot or video of it?
Also, can we try to Install/Repair your VC++ files for Battlefield and check if the error continues?
Thanks!
- 3 years ago
I get no error message, it simply closes and opens up again. I can't upload videos, so I uploaded them on youtube, here's two links https://www.youtube.com/watch?v=_7dpr3UfKX8
https://www.youtube.com/watch?v=1JByPeETFaA
Reinstalling and repairing VC++ files didn't work.- EA_Illium3 years ago
EA Staff (Retired)
HI @Pooviee Thanks for the videos!
To check, do you have another profile on your PC we can try to launch through? If not, can we try a new user account and check if the same behavior happens?
Cheers!
- 3 years ago@EA_Illium Unfortunately the same same happens even on my admin user
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