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truckstarFPS's avatar
truckstarFPS
8 years ago
Solved

Code Redeememing for Pre-order lacks confirmation for consumer

EA Give us basic order confirmation for redeeming a code. When I pre-order from a retailer game doesn't show up in game library or order history so how do I confirm I have successfully redeemed my c...
  • EA_Darko's avatar
    EA_Darko
    8 years ago

    @truckstarFPS It would appear based on that email you have received includes a code for access to the Battlefield V beta and not, in fact, your code for the game. 

    Based on the email you got I would imagine that you will receive your game code closer to the launch but if you have any questions in relation to your code your best point of contact would be to speak with JB Hi-Fi. 

truckstarFPS's avatar
truckstarFPS
8 years ago

this is what email from retailer says:

Thank you for pre ordering “Battlefield V” through JB Hi-Fi Online!

Please find below your code for access to Battlefield V Open Beta, Special Assignments, Soldier Set and immediate access to five Battlefield 1 weapons.

Battlefield V instant access code (XX out a few): G7FQ-SMA9-XXXX-XXXX

Appreciate if you could check this process out further.

Cheers

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
8 years ago

@truckstarFPS It would appear based on that email you have received includes a code for access to the Battlefield V beta and not, in fact, your code for the game. 

Based on the email you got I would imagine that you will receive your game code closer to the launch but if you have any questions in relation to your code your best point of contact would be to speak with JB Hi-Fi. 

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