Forum Discussion

DEALER45ACP's avatar
8 years ago
Solved

CONSTANTLY CRASHING with NO HELP FROM EA

My game constantly crashes. Can't stay in a server more than a few minutes. One night, got dropped over 20 times in 3 hours. I only played about 5 minutes and the rest of the time was WAITING TO GET BACK IN. Anyone having this problem and if so, what can be done because EA SUPPORT IS WORTHLESS AS TITS ON A BORE HOG. I have sent in over 30 crash reports and NO ONE PERSON HAS EVEN RESPONDED WITH AN EMAIL. I'm ready to get my money back and say the hell with it.

  • XS0NUX's avatar
    XS0NUX
    8 years ago
    1.Make sure you’ve already restarted your router and tried a hardwired connection first.
    2.Run Origin and BFV as Administrator.
    3.Disable all startup applications.
    4.See if Antivirus is the cause or not?
    5.Enable UPnP
    6.Flush the DNS using elevated cmd.
    6.1Hold down the Windows Key and press X.
    6.2Click Command Prompt (Admin).
    6.3When the command prompt opens, type ipconfig/flushdns and press Enter.
    6.4Type ipconfig /registerdns and press Enter.
    6.5Type ipconfig /release and press Enter.
    6.6Type ipconfig /renew and press Enter.
    6.7Type netsh winsock reset and press Enter.
    6.8Reboot your computer.

    Find the reference source on https://help.ea.com/en-in/help/pc/connection-troubleshooting-advanced-pc/

    For more assistance contact EA WWCE through https://help.ea.com

5 Replies

  • Hi @DEALER45ACP

    could you tell us which game you have issues with ? 

    Is this about A Way out ? (that's the forum you posted in)

  • Battlefield 5. I have a very good Alienware rig with an I-7 8700 chipset, 16 gigs of DDR4 ram, an Nvidia GTX-1080 card with 8 gigs DDR5 ram, 1TB SSD and have the latest drivers on everything downloaded. I have updated and repaired the game numerous times. PLEASE HELP.
  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    HI @DEALER45ACP

    I moved your post to Battlefield V then.

    I'm sure one of the helpers here will be able to assist you.

  • XS0NUX's avatar
    XS0NUX
    8 years ago
    1.Make sure you’ve already restarted your router and tried a hardwired connection first.
    2.Run Origin and BFV as Administrator.
    3.Disable all startup applications.
    4.See if Antivirus is the cause or not?
    5.Enable UPnP
    6.Flush the DNS using elevated cmd.
    6.1Hold down the Windows Key and press X.
    6.2Click Command Prompt (Admin).
    6.3When the command prompt opens, type ipconfig/flushdns and press Enter.
    6.4Type ipconfig /registerdns and press Enter.
    6.5Type ipconfig /release and press Enter.
    6.6Type ipconfig /renew and press Enter.
    6.7Type netsh winsock reset and press Enter.
    6.8Reboot your computer.

    Find the reference source on https://help.ea.com/en-in/help/pc/connection-troubleshooting-advanced-pc/

    For more assistance contact EA WWCE through https://help.ea.com
  • MinuteofDonut's avatar
    MinuteofDonut
    Rising Newcomer
    4 months ago

    I know it's 7 years later, but thanks for solving this for me! I spent the last week troubleshooting everything I could think of when I ran across your post. It was solution 6 for me.

     

    Edit: it worked once and I was able to play for an hour. After that I'm back to crashing every 2-5 minutes. Trying the process does nothing.

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