EA ACCESS BTF V NOT WORKING
Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One Are you using any software with an overlay? No Which part of the game is the issue happen...
Forum Discussion
I have acquired 12 months of EA ACCESS in order to play BATTLEFIELD V. When entering the game, the main menu detects me as a "Trial player" and does not allow me to play in any way from an account other than the one acquired by EA ACCESS. (Gt: Lil Bun)
EA_KentCommunity Manager
Hi @Bollitoouwu. Are you trying to play Battlefield V on a different account other than the one where you've signed up for an EA Access membership? If you're playing on that account it isn't saying that you're a trial user?
/Kent
Hi @EA_Kent That's right, I try to play in a different account with which I have acquired a 12-month membership (Gt: A A Z Rz) in any other account it is impossible for me to enter multiplayer mode. with any other account the game recognizes me as a trial player. In the original account (A A Z Rz) the game allows me to play normally in all game modes.
- EA_Kent
Gotcha. Have you tried removing that other Gamertag from your Xbox and re-adding it to see if that helps?
Steps on how to remove and reattach a Gamertag on Xbox One:- https://beta.support.xbox.com/help/account-profile/manage-account/add-remove-account-xbox-one
/Kent
- @EA_Kent Do you have ETA for this bug?
@EA_Kent My friend purchased a 6 month sub of game pass ultimate which includes EA access for free. He wanted to download Battlefield V and play with me. He is using the account with the subscription and it recognizes him as a trial player when he tries to join. I own the game through disc on Xbox one but I upgraded to a Xbox Series S and I dont own the digital and it allows me to play multiplayer just fine.
