Forum Discussion

Bollitoouwu's avatar
Bollitoouwu
6 years ago

EA ACCESS BTF V NOT WORKING

Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One Are you using any software with an overlay? No Which part of the game is the issue happen...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hi @Bollitoouwu. Are you trying to play Battlefield V on a different account other than the one where you've signed up for an EA Access membership? If you're playing on that account it isn't saying that you're a trial user? 

/Kent

oomi8478's avatar
oomi8478
5 years ago

@EA_Kent My friend purchased a 6 month sub of game pass ultimate which includes EA access for free. He wanted to download Battlefield V and play with me. He is using the account with the subscription and it recognizes him as a trial player when he tries to join. I own the game through disc on Xbox one but I upgraded to a Xbox Series S and I dont own the digital and it allows me to play multiplayer just fine.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    5 years ago
    @oomi8478 Your friend would be best of reaching out to Xbox Live support and asking them to remove the trial status from their account.

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