Every BF V match that i start, 5-10 minutes in, i am disconnected.First I was getting issues with this error "Game Disconnected: You have lost the connection to the session."Last few attempts to play a single match through, i was getting bumped offline EA servers."You have lost connection tot he EA Servers. Online features will be unavailable. Please try again. Please check ea.com/unable-to-connect for more information"Steps i've taken so far:Tried all setups from here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/#testconnectionRestarted my home networkFactory reset my routerRun both origin.exe and originhelperservice.exe as adminRemoved and re added local firewall ports for BF VTried clean boot to run only essential Microsoft services.At at my wits end. What else can I do to improve this?Are EA Services still under maintenance?

Hello @HideAndSikh2 ,If you are still having a problem, then keep readingOn April 16, 2020 an update to the PlayStation®4 system software was released. Update your PS4 if you haven’t already.Current PS4 System Software Release 7.50Try: Turning off your systemPS4 Notice“Disconnect the AC power cord from the electrical outlet only when the power indicator is off. If you disconnect it while the power indicator is lit or blinking, data might be lost or corrupted, and you might damage your system.”Disconnect the power cord from the electrical outlet. Leave it unplugged for at least five minutes. Reconnect the power supply and press the power button. Then see if your problem has been solved. If I help, then click “+ XP”. And, if I solve your problem, then click “Accept as Solution” on this post.

I just tried again and it's working now for me!

keep getting this message "online features will be unavailable. Please try again. Please check ea.com/unable-to-connect for more information (2000)" are servers down?

I have been through the steps recommended on EA multiple times now, including database rebuild, delete re install, turn off router, open ps4 port as well as a battlefield 5 port. But still keeps showing the error, I just got the game and have yet to play online. I have checked my psn account, and ea account as well still no luck.

Hi, am currently experiencing the same problem on PS4. Restarted both PS4 and internet, checked for updates and nothing is fixing this issue.NEED HELP!

Game Disconnected: You have lost the connection to the session.

238 Replies

btlf_rebel
5 years ago
Managed to get through one game just now, which gave me high hopes!
Just disconnected 1 min ago.
btlf_rebel
5 years ago
Just got disconnected
btlf_rebel
5 years ago
Disconnected again. What can I do to test this further?
Innstum_
5 years ago
As of 8pm UK time i can'5 connect to ea servers to play bf5. Had this issue twice now this week. Bit annoying, can you please sort this issue?
Innstum_
5 years ago
@EA_Atic
Same server problem tonight 8pm UK time. I can't connect to the ea servers to play?
Was looking forward to a sniping session ☹️
Qkid6984
5 years ago
Failed to connect (indonesia)
The_O_833_k7dfu
5 years ago
@EA_Atic 17th April and I can’t connect to ea servers?
JVallexD
5 years ago
2 days ago, I open bfv in ps4, but I had lost the connection with EA servers, after a few hours the problem was solved, but today I lost again the connection with EA servers, and after a few hours the problem persist. This happend only with bfv, because I try opening bf4 and the game connects inmediately with EA servers
MOVINGTARGET201
5 years ago
So frustrating..
Ares109
5 years ago
Same here Netherlands.
My friends were still online but the server was almost empty for them in game. Spend 30 min trying but gave up. All other services, games and devices work fine.
The frustrating part is that whatever you search for on ea.com "all servers are functioning fine". I don't mind if servers are out, but if servers are down, just let us know.
I have to comb through 40 pages of web help on how to reset my router while it's clear your servers that are being affected.
Please give speedy up to date info on issues to help us gamers understand.