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I thought maybe this had been fixed after the recent patch. I played for about 15 mins with no problems, then the usual CTD.
Total stab in the dark: Maybe the tensor cores in the RTX cards are getting hotter than what the actual sensors are reading. Like maybe there is no probe on a part of the card that is getting so hot that it's unstable and crashes the game. It would only appear in games that take advantage of the tensor cores, which would only be this game so far.
I have a second monitor going showing that my card and my entire system is handling the huge load from this game very well (and NO other game crashes ever), so it's not my hardware.
To be clear, my CTDs only started about a month ago.
Not sure about 471.22 driver but I 471.01 NVidia driver works perfectly.
I reinstalled 471.01 and no longer have any issues.
https://www.nvidia.com/download/driverResults.aspx/140341/en-us
- 7 years agoUnfortunately is not working for me.
- 7 years ago
My card also started to crash again after a day using 417.01 so I figured I would try installing 4017.71. I also worked for a day and started to crash again.
My step-up started today so I'm sending my 2080 xc back and I installed my old 980ti. Guess what, no crashes using 417.71. I have to think the RTracing has been corrupted or some other component specific to RTX.
Mt 980ti is actually working quit well.
- 7 years ago
I also use a RTX card (2080ti) and BFV run flawlessly til last week, the game suddently crashed to desktop and i cannot get it work again, tried everything (incl. clean reinstall windows) with no luck, the other games work fine, only BFV refuses to start
i think it is something wrong with the game, maybe it does not like RTX card anymore. Using newest nvidia driver or rollback to the old one does not help, the game keep crashing on startup
I’m going to give up on this game, what a waste of money
- 7 years agoDon't give up just yet. Follow this guide to clear out BF5 cache. It has help me each time for a short period and then back to crashes. But it might do more for you and at least get the game running.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If you do get it to open, try disabling RTX and DXR together, then if it runs turn one or the other back on and test,
I would do it but I just sent my card in for the step-up. - 7 years ago
Thanks dc8flyer, Clearing cache did not work for me unfortunately
I read in battlefield forum that people using RTX card also have crash problem with battlefield V, especially factory OC versions
It’s not the card fault, the game may be too sensitive with OC RTX card at the moment and really needs a fix from DICE & EA. I have a factory OC version so i think it should be the problem
That may be the reason why your 980ti can run the game but not your RTX card
- 7 years ago
Well, now I can't get BF5 working with the 980ti either. These people really destroyed this game for some.
- 7 years ago
I noticed that the first time I play the game, it tends to last a lot longer before it crashes. I get like 60 mins in or more sometimes. Then when I try to persist in playing it after the first crash, the subsequent crashes get closer and closer together until it crashes once ever 2 or 3 minutes.
The fact that it gets worse lends itself to my theory that it may be the tensor cores don't have a well placed temp diode (or none at all), and they're overheating. Reminder: the temps reported by the stock thermometer(s) are great even under a stress test (75c max).
I will repeat (since people keep offering ideas / solutions that don't make sense): This is the ONLY game that crashes at all. I have many other games that use a ton of RAM (Cities Skylines is a supreme example), so the "my min RAM voltage isn't enough" almost certainly doesn't apply to me. I have a ton of other games that max out my GPU usage and use a similar amount of vRAM. The only wildcards here are BF5 and ray tracing.
There are no crash logs generated; my BF5/Temp folder exists, but is empty.
Maybe there's more common hardware that exists between us than we realize. Here's a list:
7700k OCed to 4.9ghz
RTX 2080 OCed to +65mhz GPU / +675mhz vRAM
Gigabyte z170 Gaming 5
32GB RAM @ 3200mhz
Windows 10 Pro 1809
417.71 driver
Edit 6:40pm MST: I played about 5 mins before it crashed. I got about 2 or 3 micro-stutters per minute. I feels like it goes into a microstutter that just doesn't recover. - 7 years ago
I noticed that the first time I play the game, it tends to last a lot longer before it crashes. I get like 60 mins in or more sometimes. Then when I try to persist in playing it after the first crash, the subsequent crashes get closer and closer together until it crashes once ever 2 or 3 minutes.
The fact that it gets worse lends itself to my theory that it may be the tensor cores don't have a well placed temp diode (or none at all), and they're overheating. Reminder: the temps reported by the stock thermometer(s) are great even under a stress test (75c max).
I will repeat (since people keep offering ideas / solutions that don't make sense): This is the ONLY game that crashes at all. I have many other games that use a ton of RAM (Cities Skylines is a supreme example), so the "my min RAM voltage isn't enough" almost certainly doesn't apply to me. I have a ton of other games that max out my GPU usage and use a similar amount of vRAM. The only wildcards here are BF5 and ray tracing.
There are no crash logs generated; my BF5/Temp folder exists, but is empty.
Maybe there's more common hardware that exists between us than we realize. Here's a list:
7700k OCed to 4.9ghz
RTX 2080 OCed to +65mhz GPU / +675mhz vRAM
Gigabyte z170 Gaming 5
32GB RAM @ 3200mhz
Windows 10 Pro 1809
417.71 driver
I played about 5 mins before it crashed. I got about 2 or 3 micro-stutters per minute. I feels like it goes into a microstutter that just doesn't recover. - 7 years ago
RTX 2070 OC for me... so slightly different enough that I cant discount your theory... however, of note is that everything in my case is air cooled, I am unsure of your config
AMD 2700x, stock speed, air cooled only
zotac RTX 2070 AMP extreme core edition, air cooled only
Asus ROG strix b450-f
16 gig RAM @ 3000 (capable of 3200 but I had stability issues, not in just bf5)
win pro 10 1809
417.71 driver
Basic 650 watt power supply (evga) with single 12v rail
Im always up for discussion in origin as well if anyone wants to chat offline...
other items of note: (please don't disable these if you are not familiar with the ramifications)
win firewall disabled
win defender disabled
UAC disabled
- 7 years ago
Further notes on my system (see my previous post):
I tried rolling back the overclock on EVERYTHING (including the factory overclock on my 2080). It made no difference - I still crashed just as often with or without the OC.
Since I have this AIDA64 widget visible on my second monitor constantly, I'm 100% certain my temps never spiked above 80 on my CPU, sitting at 60 - 75 typically while in BF5. My GPU sits at a steady 72 - 75c while in BF5 for long enough. I water cool my CPU and air cool my GPU in an extremely well ventilated case that I regularly dust (including making sure there's negligible dust on the radiator / heatsinks). I was just showing off my computer to co-worker less than 2 weeks ago, and I very thoroughly dusted it off then.
I also used a second widget GPU-Z a few times to confirm the temps. I made sure the temp poll rate is fairly high to ensure it's not spiking crazy high when it's not polling (to get accurate numbers).
Here's my idle temps:
Here's my temps after running BF5 for about 5 minutes (capped at 75fps due to 75hz display with vsync on, so load was at like 85%):
On my CPU, throttling begins at 100c. According to GPU-Z, throttling begins at 83c on my 2080. So I'm not hitting the thermal limit on anything ever.
So all this being said, I can safely eliminate the possibility of my computer overheating being why the game is crashing. I know that's a very real possibility with all the computer novices that surely play this game (nothing against any of you), but it's not for me.
Incidentally, I also have my CPU "unparked". Basically this just disables a default feature that down-clocks your CPU when it thinks the computer is idle - I had problems with microstuttering in BF4 and BF1, which this resolved.
Two other possibilities that can be eliminated:
I had a 7 year old, but fully functional power supply I decided to replace since it was nearing it's end of lifespan. I replaced it with a newer modular one. I had general computer crashing problems shortly after, so I had that new one replaced under warranty. The replacement did the same thing. So I went to Best Buy and replaced my video card with an identical one, and the computer crashing problem ceased. Nvidia replaced the defective one under warranty. The computer crashing problem has not returned since then. So that's 3 different cards, if you're keeping track.
All 3 cards had the BF5 crashing problem described in this thread. I'm including the original 2080 since it was working fine for a couple months, except BF5 would crash. So the possibility of defective card (the best buy temp one plus this replacement) is all but eliminated. The only possibility that remains for that to be defective is if there's an extremely large batch of defective 2080's, or there's a major design flaw with the 2080's. Since people are reporting the problem on other cards, this seems very unlikely (unless my tensor core theory holds true).
All 3 power supplies have the BF5 crashing problem present. It's astronomically unlikely any of the 3 power supplies are defective since the BF5 crashing problem was present on all 3 equally (and AIDA 64 reports very healthy voltages on all rails). So that possibility can safely be eliminated.
Sorry for the TL;DR, but I want to provide as much data possible to prove to the devs this is not an isolated issue with people with crappy computers and viruses and whatnot. I work for level 3 tech support, so I know what it's like to escalate an issue to the devs and have them bounce it back because they can't recreate the issue. This issue is 100% on BF5's side and / or Nvidia's side. Regardless, since BF5 is the only game that crashes, DICE needs to fix the issue, or work with Nvidia to identify a design flaw with their RTX cards. - 7 years ago
With as many people with different configurations and different video cards and different rig set up’s, I am absolutely convinced that it is a software issue with dice. The preposterous part of this whole scenario is that Dice will not even respond and I have sent them no less than 100 crash reports. I have consulted an attorney and we are proceeding with putting together a class action lawsuit. During the discovery phase of the lawsuit, Dice will be required to supply the name and email address of every single person that has ever purchased the game to include them in the class-action suit. At that point I would think that losing millions of dollars might give them the kick in the * to get off their lazy * and FINALLY ADDRESS THE PROBLEM!
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