Multiple people in this thread have already done that. I know you're just trying to help but we're tired of getting the same regurgitated support steps. People have even downclocked their hardware below spec, ran at stock specs, and even swapped out for other hardware. At this point with the size of this thread... it's a pretty low chance that ALL of us have instability especially when their systems worked on prior DICE/Frostbite games. Just look at how many threads about the game crashing are in the technical issues area.
There's 11+ pages just in this thread alone of DXdiags and people posting their crash information... I believe that should be more than enough cases to acknowledge that...
1. Some investigation is happening and the issue added to the "known" list
2. Update on status / timeline for resolution on at least a weekly basis / assurance that this is high priority for them and that they will make things right for people who bought the game and haven't been able to play.
3. If they can't solve the issue in a timely manner... offer some form of refund path
Please understand that people have supported EA and purchased this game yet it is not allowing people to play so communication is key here. Yet we haven't heard any update or had any additional contact from EA engineers to try to resolve this.