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Milenw77's avatar
Milenw77
New Novice
6 years ago

Game lags badly then kicks everyone

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Europe
On which server did this happen? All of them
When did this happen? (dd.mm.yy hh:mm) Yesterday and today
Summarize your bug Game lags, then everyone gets booted from the game
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? That's your department
What happens when the bug occurs? Her kicked out of the current game and says im not connected to the server
What should be happening instead? The game doesnt die

‌

Please fix 

1 Reply

  • uncensorious's avatar
    uncensorious
    6 years ago

    Dear @Milenw77,

    I am sorry to hear that you are having a problem. It sounds like it may be lag due to high latency or packet loss. If you believe the issue is with the game, then please first troubleshoot your connection.

    EA: Troubleshooting your Battlefield V connection

    EA: Xbox connection troubleshooting

    Xbox: Troubleshoot your network connection speed

    Xbox: Network settings on Xbox One

     

    Xbox recommends a ping of less than 150 milliseconds, a minimum download speed of 3 Mbps, and a minimum upload speed of 0.5 Mbps. 0-20 ms is low ping, 50 ms is very good, 100 ms is average, and 150+ is high ping and may get you kicked from a game or disconnected from the server. 

     

    Check your ping bars. Play multiplayer, go to advanced search, pick a game mode and map, then view games. Try to pick a game with low ping. If I help, then click “+ XP”. And, if I solve your problem, then click “Accept as Solution” on this post. Best! - G

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