Unable to matchmake with full access to game
I tried to enter matchmaking on battlefield 5 and it recognised me as a trial player even though I have full access to the game…
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4 Replies
forget matchmaking go to advanced search and select a server specifically, better close with faster ping times. matchmaking is bugged.
Hello Penfoldwarrior12,
Try using the server browser, the quick match option sometimes does not work.
If you're seeing a message that you're a trial player, then you have a trial status set on either your EA or Xbox accounts. You'll need to contact EA Help and potentially Xbox Support for assistance with that, as it's something they'll need to change on your account itself.
These links should take you to the relevant sites, and I'd recommend starting with EA Help.
Hi, I’ve contacted xbox and they told me it’s a ea issue to speak to them and so I did. Ea are yet to email me or contact me back with a result. They mentioned last time I contacted them that the back office games people are trying to sort the problem
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