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Izayah1620's avatar
Izayah1620
3 years ago

Game Pass Ultimate Game Share Not Working for Battlefield Five

Hi all, My dad has Game Pass Ultimate and sets the xbox as a home xbox so that our family can all enjoy the same games on our own accounts.  Unfortunately, this stopped working for my personal acco...
ElliotLH's avatar
ElliotLH
Hero+
3 years ago
@Izayah1620 From when people reported this in the past, it was a case of having Xbox support remove the trial status from the account.
  • Izayah1620's avatar
    Izayah1620
    3 years ago

    I see, so you would recommend I contact Microsoft or Xbox support to try and fix my issue then?

    • ElliotLH's avatar
      ElliotLH
      Hero+
      3 years ago
      @Izayah1620 Certainly worth a try. I'm not 100% about whether your Dad would need to do it, since it's his account, but it couldn't hurt to try.

      @EA_Leeuw might have another suggestion though?
      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        3 years ago

        Honestly, it indeed sounds like a good idea to contact Microsoft Xbox first, @ElliotLH, as it's their product after all (the Game Pass & Xbox Game Share). So it's indeed worth giving it a shot, @Izayah1620.

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