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peuteuy28's avatar
peuteuy28
Seasoned Novice
4 years ago
Solved

Game wont launch, no error reported. Reinstall doesn't work

My BFV wont start through steam. I already checked for its file integrity. then nothing happened and no sign of error . Reinstall & redownload doesn't work I tried several method such : 1.  check...
  • The_Tibber's avatar
    The_Tibber
    4 years ago

    Hmm okay,

    Navigate here and delete the igo64.dll file

    C:\Program Files (x86)\Origin

    If you are launching BF through steam, clear the download cache.

schlep's avatar
schlep
4 years ago

Hi, I haven't played this game for a week and when I turned on Origin, I noticed there was an update on the BFV game.

However, after the update, the game went back to desktop without any error messages.

I am on Windows 10 on an AMD Ryzen 9 5900x with RTX 3080 and all the latest drivers.

I suspect the update botched the game.

The_Tibber's avatar
The_Tibber
4 years ago

Heya, just want to cross refrences something a player mentioned:

What is your ram frequency/speed?

Try this:

Make sure Origin is closed.

Navigate here: C:\ProgramData

Delete the Origin folder.

Now run the game.

  • peuteuy28's avatar
    peuteuy28
    Seasoned Novice
    4 years ago

     I using 16 GB RAM of 2933 MHZ Frequency. Previously I don't have any issues running this game, I don't think it has hardware issues, but I might be wrong as well. Here I attached my dxdiag files just in case need some details. 
    Thanks for the reply btw.  I will try your suggestion

    Basically I using :

    Machine name: LAPTOP-FA986MC4
    Machine Id: {3B3474AF-55FA-44CB-B684-23882F2F5313}
    Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
    Language: English (Regional Setting: English)
    System Manufacturer: LENOVO
    System Model: 81Y6
    BIOS: EFCN51WW (type: UEFI)
    Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
    Memory: 16384MB RAM
    Available OS Memory: 16292MB RAM
    Page File: 11264MB used, 13730MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Enabled
    Miracast: Available, no HDCP
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: 1.3.0
    DxDiag Version: 10.00.19041.0928 64bit Unicode

    GPU : 

    Card name: NVIDIA GeForce RTX 2060
    Manufacturer: NVIDIA
    Chip type: NVIDIA GeForce RTX 2060
    DAC type: Integrated RAMDAC
    Device Type: Full Device (POST)
    Device Key: Enum\PCI\VEN_10DE&DEV_1F15&SUBSYS_3F8C17AA&REV_A1
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 14125 MB
    Dedicated Memory: 5980 MB
    Shared Memory: 8145 MB
    Current Mode: 3440 x 1440 (32 bit) (75Hz)

  • peuteuy28's avatar
    peuteuy28
    Seasoned Novice
    4 years ago

    @The_Tibber  I using 16 GB RAM of 2933 MHZ Frequency. Previously I don't have any issues running this game, I don't think it has hardware issues, but I might be wrong as well. Here I attached my dxdiag files just in case need some details. 
    Thanks for the reply btw.  I will try your suggestion

    Basically I using :

    Machine name: LAPTOP-FA986MC4
    Machine Id: {3B3474AF-55FA-44CB-B684-23882F2F5313}
    Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
    Language: English (Regional Setting: English)
    System Manufacturer: LENOVO
    System Model: 81Y6
    BIOS: EFCN51WW (type: UEFI)
    Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
    Memory: 16384MB RAM
    Available OS Memory: 16292MB RAM
    Page File: 11264MB used, 13730MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Enabled
    Miracast: Available, no HDCP
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: 1.3.0
    DxDiag Version: 10.00.19041.0928 64bit Unicode

    GPU : 

    Card name: NVIDIA GeForce RTX 2060
    Manufacturer: NVIDIA
    Chip type: NVIDIA GeForce RTX 2060
    DAC type: Integrated RAMDAC
    Device Type: Full Device (POST)
    Device Key: Enum\PCI\VEN_10DE&DEV_1F15&SUBSYS_3F8C17AA&REV_A1
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 14125 MB
    Dedicated Memory: 5980 MB
    Shared Memory: 8145 MB
    Current Mode: 3440 x 1440 (32 bit) (75Hz)

  • peuteuy28's avatar
    peuteuy28
    Seasoned Novice
    4 years ago

    @The_Tibber 

     I using 16 GB RAM of 2933 MHZ Frequency. Previously I don't have any issues running this game, I don't think it has hardware issues, but I might be wrong as well. Here I attached my dxdiag files just in case need some details. 
    Thanks for the reply btw.  I will try your suggestion

    Basically I using :

    Machine name: LAPTOP-FA986MC4
    Machine Id: {3B3474AF-55FA-44CB-B684-23882F2F5313}
    Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
    Language: English (Regional Setting: English)
    System Manufacturer: LENOVO
    System Model: 81Y6
    BIOS: EFCN51WW (type: UEFI)
    Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
    Memory: 16384MB RAM
    Available OS Memory: 16292MB RAM
    Page File: 11264MB used, 13730MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Enabled
    Miracast: Available, no HDCP
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: 1.3.0
    DxDiag Version: 10.00.19041.0928 64bit Unicode

    GPU : 

    Card name: NVIDIA GeForce RTX 2060
    Manufacturer: NVIDIA
    Chip type: NVIDIA GeForce RTX 2060
    DAC type: Integrated RAMDAC
    Device Type: Full Device (POST)
    Device Key: Enum\PCI\VEN_10DE&DEV_1F15&SUBSYS_3F8C17AA&REV_A1
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 14125 MB
    Dedicated Memory: 5980 MB
    Shared Memory: 8145 MB
    Current Mode: 3440 x 1440 (32 bit) (75Hz)

    • The_Tibber's avatar
      The_Tibber
      4 years ago

      Hmm okay,

      Navigate here and delete the igo64.dll file

      C:\Program Files (x86)\Origin

      If you are launching BF through steam, clear the download cache.

      • Majer1991's avatar
        Majer1991
        4 years ago
        @The_Tibber thanks bro after my update for WIN 11 i cant play BFV , my game close always for no reason and no error code, and i delete this file and now works fine
  • Liz4rD77's avatar
    Liz4rD77
    Seasoned Traveler
    4 years ago
    @The_Tibber This solved my problem but made Origin to put all my games in the origin library enter in 'check and repair mode'. All my games were put in a queue to be repaired.

    So I cancelled and went back to the previous state.

    I want my BFV fixed but in no way I want any problem with any of the other games in my library.

    Then I tried deleting igo64.dll file as you suggested and it had no effect, the problem still persisiting.

    Maybe if I again try this first solution, Origin will check the files and nothing will happen, but I dont know if I cant take the risk. I dont have much time to spend trying this workarounds in the game (my job consumes much of my time), moreover when MY GAME WAS WORKING FINE.

    Its a shame that I paid for a product, that finally after some problems at the beggining (when I purchased it) I made it work, and then SOME STUPID UPDATE FROM EA BROKE IT.

    We the users DONT NEED TO WASTE OUR TIME fixing problems that are totally out of our responsibility.

    I pay for a game, and I want it to run fine and smooth in a perfectly fine, healthy and new hardware as the one that I have (all my other games run fine, my pc is a high end one, drivers and windows up to date, damnit why EA have to put US in this situation).
    • peuteuy28's avatar
      peuteuy28
      Seasoned Novice
      4 years ago

      @Liz4rD77 damn, I just want to tell. I agree with u. So much taking times and eventually I played another games for my free time 🤣🤣🤣

      • EA_Atic's avatar
        EA_Atic
        Icon for DICE Team rankDICE Team
        4 years ago

        @peuteuy28  For network issues have you tried our connective guide and see if that helps? 

         

        Let us know what you tried.

         

        /Atic 

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