Game wont load on xbox one x
I've tried absolutely everything to get this game working but nothing works. Even if it does load eventually it won't connect online. Uninstalled and installed 3 or 4 times already, completely reset...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerIf you'd like to wait for the escalation to be reviewed, that's fine. The best I can do is go through troubleshooting to try to find out why you can't connect. If you'd like to do that, let me know. Thanks!
Happy try all options now, It's strange as able play on PC fine using my ea account but on xbox nothing.
- EA_Aljo
Sounds good. I'll try to avoid repeating steps. I see you've been pretty thorough. Do you have another gamertag you can try? Just as a test. That would help narrow things down to an account issue.
Yeah I have attempted most steps available, been ongoing issue since April.
I do have another gamertag I can try. So will try that once the game actually loads. Not sure why does this but quits to home screen alot
Tried another gamertag but still the same error.
- EA_Aljo
Thanks for trying that. I know this is a longshot, but do you happen to have a custom gamerpic? We've seen that cause odd issues in other games. If you do, try setting it to a default one and then try again.
No I use a default xbox profile picture.
Can pm you them, rather not have my ip online 😉
- EA_Aljo
That's fine. You're also welcome to cover the IP in your image if you want to post it here.
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