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TheBigMan's avatar
TheBigMan
4 years ago

Game wont load on xbox one x

I've tried absolutely everything to get this game working but nothing works. Even if it does load eventually it won't connect online. Uninstalled and installed 3 or 4 times already, completely reset...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@TheBigMan 

Thanks for trying that. I know this is a longshot, but do you happen to have a custom gamerpic? We've seen that cause odd issues in other games. If you do, try setting it to a default one and then try again.

TheBigMan's avatar
TheBigMan
4 years ago

No I use a default xbox profile picture.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @TheBigMan 

    Do you still have those UO Trace results? If so, can you post a screenshot of them? If you don't have them, that test can be run again with the instructions here.

  • TheBigMan's avatar
    TheBigMan
    4 years ago

    Can pm you them, rather not have my ip online 😉

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @TheBigMan 

    That's fine. You're also welcome to cover the IP in your image if you want to post it here.

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