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Not applicable

3 years ago

Solved

help me

I have an account that cannot successfully create a case. I don't know of any other way to appeal. I also can't contact customer service.

ElliotLH
3 years ago
@sasaa154 If all else fails then you can try contacting EA Help on Facebook or Twitter and ask them to raise the case with ToS for you.

https://twitter.com/EAHelp/
http://www.facebook.com/EAHelpHub/

Hero+

3 years ago

Hi @sasaa154 You'd need to contact the ToS team to make an appeal, rather that EA Help, as they're the people who handle bans and appeals. The article below will give you more information about the process.

https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Not applicable

3 years ago

When I fill out the information, it gives me a code. but can't find in case

ElliotLH
Hero+
3 years ago
@sasaa154 If all else fails then you can try contacting EA Help on Facebook or Twitter and ask them to raise the case with ToS for you.

https://twitter.com/EAHelp/
http://www.facebook.com/EAHelpHub/

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