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1329811063's avatar
4 years ago
Solved

I didn't get the master quest after reaching level 20 in my medic and scouts (cl

I didn't get the master quest after reaching level 20 in my medic and scouts (clothing)

  • Hi @1329811063 Try to things I've listed below asthey can sometimes fix this problem:

    - Try power cycling your equipment (full shutdown of console/PC, unplugged for ~2 minutes, restart your router).
    - Some items appear in your Armory, please check it out.
    - Play another full match and/or earn another player rank. Remember that you will need to wait for the next round to begin before leaving the match.
    - Completing a round of Combined Arms has been known to work, give it a try.

    If they don't sort out the issue then you should contact an EA Game Advisor, via one of the links below, for more assistance.

    https://help.ea.com/en/contact-us/
    https://twitter.com/EAHelp/
    http://www.facebook.com/EAHelpHub/

6 Replies

  • Hi @1329811063 Try to things I've listed below asthey can sometimes fix this problem:

    - Try power cycling your equipment (full shutdown of console/PC, unplugged for ~2 minutes, restart your router).
    - Some items appear in your Armory, please check it out.
    - Play another full match and/or earn another player rank. Remember that you will need to wait for the next round to begin before leaving the match.
    - Completing a round of Combined Arms has been known to work, give it a try.

    If they don't sort out the issue then you should contact an EA Game Advisor, via one of the links below, for more assistance.

    https://help.ea.com/en/contact-us/
    https://twitter.com/EAHelp/
    http://www.facebook.com/EAHelpHub/
  • nanthg's avatar
    nanthg
    3 years ago

    This still didn't work for me and when I got to the link you said and I logged in it just took me to your solutions again 

  • ElliotLH's avatar
    ElliotLH
    Hero+
    3 years ago
    @nanthg You would need to select the icon on the top-right (it looks like a person with a headset on), then the option to create a new case. There is also the Twitter and Facebook options.
  • nanthg's avatar
    nanthg
    3 years ago

    How long will it take for ea to fix the problem 

  • ElliotLH's avatar
    ElliotLH
    Hero+
    3 years ago
    @nanthg The bug itself might not be fixed at this point. If you do speak with EA Help though then they should be able to grant you the missing items

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