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Hey @RB_FredFB I hope you're having some better luck with your connection today. We've got some steps below if you need help though.
- Try disabling Origin Overlay in your Origin Settings.
- Basic Connection Troubleshooting: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
- Ports listed for BFV can be found here if you know how to enter them in your router's admin settings. https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
- There could be a program running in the background that's conflicting with Origin. Try a clean boot and then immediately run Origin as administrator to see if you continue to experience this. https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
- Disconnected before loading into a game? Check out this thread: https://answers.ea.com/t5/Technical-Issues/Server-Disconnect-before-Loading-into-game/m-p/7197247#M3085
- OneDrive could be causing high ping as found here: https://answers.ea.com/t5/Technical-Issues/The-game-is-causing-high-ping/m-p/7235219#M4885
- 6 years ago
@EA_Blueberry It isn't an issue with his internet, it is the game. Happening to every single person on my friends list who plays BF5 since the update, it d/cs you at will, can't even finish a full game right now. Literally unplayable on xbox right now. I feel like I am playing BF1 all over again, especially with the not signing in automatically and always starting the game offline. Also disconnects you from the game every time you hit the xbox button.
- 6 years ago
@EA_Blueberry it's on Xbox as well and nothing to do with our internet ... It's to do with the 4.6 update.
The game even starts off disconnected, then after pressing RT it connects ... Then randomly disconnects whether you manage to load a game or whether you're in a menu.
- EA_Blueberry6 years ago
Community Manager
This post is from January. The team is aware of the Xbox home button causing disconnections and is looking to address it ASAP. It's tasked as a high priority on the Trello board.
Check out what the team is looking into on the Trello Board.
Thanks for hanging in there and our apologies for this unexpected bug. Keep an eye on that Trello Board and these forums for updates as soon as we get them. 👍
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