Keyboard and mouse periodically stop working, require full restart of PC
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080
Enter RAM memory size in GB 32
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Recently experiencing potential bug in multiplayer where my keyboard and mouse will suddenly cease to work (mouse loses connection entirely, keyboard inputs don't work, but RGB still on) and my character will continue moving in the direction I was headed when K&M cease functioning. Alt-tab and ctrl-alt-del also cease functioning, and unplugging and plugging them back in does nothing, so a full computer restart by holding power button down is the only way to fix it. It has happened during both sessions today (first I've seen of it) and cannot replicate in any other game, so it's definitely software based.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Cannot say; seeming happening at random
What happens when the bug occurs? Mouse and keyboard stop functioning entirely and character continues moving in way they were moving when loss of function occurred
What should be happening instead? Keyboard and mouse should work as normal
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080
Enter RAM memory size in GB 32
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord, Spotify (Windows Media Player overlay)
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 18.01.20
Summarize your bug Recently experiencing potential bug in multiplayer where my keyboard and mouse will suddenly cease to work (mouse loses connection entirely, keyboard inputs don't work, but RGB still on) and my character will continue moving in the direction I was headed when K&M cease functioning. Alt-tab and ctrl-alt-del also cease functioning, and unplugging and plugging them back in does nothing, so a full computer restart by holding power button down is the only way to fix it. It has happened during both sessions today (first I've seen of it) and cannot replicate in any other game, so it's definitely software based.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Cannot give answer; happens at random
What happens when the bug occurs? Seems random, so unsure
What should be happening instead? Keyboard and mouse continue functioning as normal
