latency issue with BFV Europe Servers on PS4
It has been 2 weeks since my last time I logged into my PS4 to have a game on BFV, I usually use advanced search to get in a game. After updating the game to V 1.21, it was weird for me to see all E...
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EA_Blueberry
Community Manager
Community ManagerThank you for alerting us, @amirholmes
Does it improve if you reboot your network and power cycle the PS4? We'll make sure the team is aware of these reports, hoping to hear this helps get around that for you going into the weekend.
Connectivity Troubleshooting Steps
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
PS4:
Power Cycle
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
I forgot to say that i did all of that, hard report for all the devices by unplugging them for at least 10 minutes, I even did "rebuild database" from the playstation safe mode .. double checked that the ports are working fine via Port Forward software for ports configuration and the screenshots were after I did that ..
I just started the game now and the servers ping sign is back to green and the latency right now in the game 112ms, still higher than my normal rate but better than 304ms ofc.
This is another server and the latency is back to the normal range
- EA_Blueberry
Thanks for getting back to us. Any way you can run a UO Trace and attach the results in here so we can see what path your connection is taking to our servers? It's located in the connectivity troubleshooting steps I previously linked above.
that's it
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