Forum Discussion

N3DISCORDIA's avatar
N3DISCORDIA
5 years ago

Lost progress entirely

My Battlefield V game save had hundreds of hours poured into it, with dozens of purchases made both with real world currency and in game, and now they are lost. I would really appreciate some help. 
N4v1s's avatar
N4v1s
5 years ago
Hi @Halosamurai3. Sorry to hear that. However, with problems like this we can´t help you here. You should contact the EA help website: https://help.ea.com/en/
They are the people, that are hopefully able to help you. 🙂
Halosamurai3's avatar
Halosamurai3
5 years ago

Yeah, did that too. Unfortunately no help from multiple reps

    • Halosamurai3's avatar
      Halosamurai3
      5 years ago
      @Carbonic I did though, no idea why my progress is still lost
      • Carbonic's avatar
        Carbonic
        Hero+
        5 years ago

        If that's the case you need to contact EA Help again.


        Tell them:

        A: You unlinked your account and then relinked to the same EA account

        B: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ states that "If you unlink your platform account and link it back to the original EA Account it was linked to, you’ll get back all of your stuff." 

        C: Despite B, you didn't get your progress back and you would like the issue escalated if necessary so you can get your progress back.

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