Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD VEGA 56
Enter RAM memory size in GB 16 GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Frontlines
Please select your region Europe
On which server did this happen? All
When did this happen? (dd.mm.yy hh:mm) 12/08/2019
Summarize your bug Confirmation from EA that there is a glitch in the level reward system.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Find the bug by playing BFV.
What happens when the bug occurs? You are not rewarded items that you have earned.
What should be happening instead? Weapons should be rewarded as advertised.
EA (08/12/2019, 15:18:40): Well as I checked this with my team, I would suggest you to please keep playing and your weapons will be unlocked when you would reach Rank 20 in Class and Weapon Rank 10.
EA (08/12/2019, 15:19:00): As there are number of players facing the same issue.
User (08/12/2019, 15:19:15): No thanks, please rather reward me the weapons I unlocked.
User (08/12/2019, 15:19:42): I have played full rounds.I have continued to level up.
I have reinstalled game.
I have closed and reopened game.
User (08/12/2019, 15:19:56): I would like the missing weapons please.
EA (08/12/2019, 15:22:00): I completely understand your concern and that's the reason I have provided you with the correct and legit info.
EA (08/12/2019, 15:22:17): The weapons will be unlocked when you'll reach Rank 20.
User (08/12/2019, 15:22:30): Perhaps this is false advertising in the game reward system?
User (08/12/2019, 15:22:36): That is illeagal in my country.
As consumers we are protected against this.
User (08/12/2019, 15:22:55): Is the game broken or are the rewards false?
EA (08/12/2019, 15:23:59): It's completely not like this User.
EA (08/12/2019, 15:24:42): Neither the game is broken nor the rewards are false, I don't understand why are you not trying to get it when being a fellow gamer I'm telling you the truth.
EA (08/12/2019, 15:25:07): Your weapons will be unlocked once you'd reach Rank 20 in Class and Weapon Rank 10.
User (08/12/2019, 15:26:04): Then why does it tell me that I can unlock the weapon at level 13?
User (08/12/2019, 15:26:17): is 13 and 20 the same number?
EA (08/12/2019, 15:27:40): Nope.
EA (08/12/2019, 15:28:16): But there is some technical glitch that has caused this and now the weapons are being unlocked at level 20.
User (08/12/2019, 15:28:55): EA, I dont mean to give you a hard time, I just wanted confirmation that the game is broken. Thanks for your assistance, have a great day further.
