Missing Online Access (Unfixable)
I am trying to play the game online and can't. This has never happened for any game, and my account is in good standing. The supposed DirectX 12 fix doesn't work, my game has been in DirectX 11 since...
Forum Discussion
EA_Barry
Community Manager
Community ManagerCan you please reset your password and also enable two factor authentication. See the following link for info on that and do please reply here to let us know if that has an effect, thanks.
https://help.ea.com/en/article/how-to-maintain-account-security/
My account was already set to two factor authentication, and I changed my account password recently. I've also looked at the recent requests for permission to login, they were all my computer. I can also play Battlefield 1 online still. I'm under the assumption it is related to Origin Access, as every case I've seen this problem the person with it had origin access. My timer I think is at 8 hours. Lost time trying to get the game to work.
Ea knows the trial does not work for origin members. It's been 2 weeks and they still continue to sell the trial through access. They have been misleading everybody and they keep promising but do not follow through....see the other post and keep us up to date.
- EA_Barry
Apologies, on further investigation I found this is a known issue we are working on resolving currently.
We ask for your patience until we have this fixed.
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