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orsofps's avatar
orsofps
3 years ago
Solved

My Battlefield V account no assault, medic, support and recon Mastery assignment

My Battlefield V account no assault, medic, support and recon Mastery assignment. I hope you can help me with this problem, thanks a lot. Origin ID: Orsofps My Email: [edit: email address remov...
Davrew193's avatar
Davrew193
2 years ago

I have been having the same problem and have followed the steps that were provided yet it won’t let me contact my EA advisor to continue solving this problem.

What should I do?

  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    @Davrew193 What is the issue you're experiencing with contacting EA Help?
    • Davrew193's avatar
      Davrew193
      2 years ago

      @ElliotLH @I got through a few times until I was sent a verification code to make sure it was me that owned the account, after I tried to contact EA Help about that I was told that the email was no longer moderated and so the email couldn’t send.

      Is there something else that I am supposed to do?

      • ElliotLH's avatar
        ElliotLH
        Hero+
        2 years ago
        @Davrew193 Might be worth quickly checking you send the code to the right email address. I had a case recently where I accidentally sent the code to the email address it came from instead of the advisor, so thought I'd mention this so you can rule it out.

        You could also try resuming the case on the EA Help site and sending the code that way. I think that should work.

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