BFV, repeated disconnections from EA servers
Hi everyone, I come here after a problem that I got 1 year ago, I didn't resolved it, and 2 weeks ago (as I recently changed my second HDD I thought I could try one more time) I downloaded again BF5, was able to play 4-5 days then the problem came back.
I’ve been having repeated disconnections from EA servers while playing Battlefield V. The error typically says I’ve lost connection to EA servers. This started happening again recently after a period of stable gameplay (about a week where it worked fine).
The message is "Unable to connect to the EA servers. Please check your network connection, or try again later. See ea.com/unable-to-connect for additional information."
It happen whether in the menu or inside a multiplayer game, not with a specific timing but from 2 min to 10 no more. I'm disconnected, I have the message, and if I'm in a game it made me leave it then I loose my progress, have to search another game etc, it's completely impossible to play.
It happen only on BF5, I don't have any problem for streaming, surfing or playing others online games, it's ONLY for Battlefield 5... I tried a lot of things I saw on internet, with some topics or youtube videos, but nothing worked.
About my configuration, I have a GTX 1060 6Go, Intel Core I7 6700k, 32Go RAM, 20% free space on my SSD system and 95% free space on my HDD, W10 on the latest version, optical fibre connection.
What I’ve already tested/tried:
1) Network & router:
-Reset my router and tested both via Wi-Fi and Ethernet.
-Removed any repeaters/extenders.
-Tried using a mobile 4G hotspot (different network/provider) → same issue.
-Ran ipconfig /flushdns, netsh winsock reset, etc. multiple times.
-Disabled IPv6 in my network adapter settings.
-Verified that the issue is not with my EA account (logged in on another PC at home, no disconnects at all for 15+ minutes).
-Ran tracert and ping tests, everything looked normal apart from a few expected timeouts at distant hops.
2) PC-related:
-Created a new Windows user account → same issue.
-Updated BIOS to the latest version.
-Tried updating my network card drivers (Intel I219-V, on ASRock B250M-HDV motherboard) but had compatibility issues and stayed with the current working driver.
-Performed a repair/reinstall of the game.
-Fully reinstalled Windows 10 (kept my files/programs) → issue persists.
-Checked firewall and Windows Defender settings.
-Followed advice to allow EA and BFV executables through Controlled Folder Access in Windows Security Ransomware Protection → no improvement.
3) Other checks:
-Tested other online games: no issues or disconnections there.
-No VPN or special firewall rules in place.
-Network works fine for everything else.
What it’s probably NOT:
-My internet connection (issue persists across different networks and no issue on other PCs).
-My EA account (no disconnects when using my account on another machine).
-A Windows profile-specific issue.
-A simple driver or BIOS version problem (already updated/tested).
Extra thoughts:
At this point, I’m wondering if it could be something deeper like:
-A network stack issue specific to my Windows install,
-Some hidden conflict with my hardware or software setup,
-Or possibly a rare bug with BFV + EA App on my exact configuration.
Do you have any additional troubleshooting ideas or logs you’d like me to provide? Thanks a lot in advance for any help 🙏 Or if you have something like a live logs in game that can help me to see what's happening at the disconnections and maybe determine the problem.
