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ogmetalbro's avatar
ogmetalbro
Not applicable
2 years ago
Solved

My steam account is linked to another EA account that is no longer in use

Hello everyone,

I had bought Battlefield V on steam and I had fun with it a while back but then I had not played it for a while now. So recently I went back to play Battlefield V again and whenever I start the game it gives me an error about "something went wrong linking your account" I forgot you needed EA app for linking, so I created a new EA Account and I tried linking my steam account with EA account but it says "only one account can be linked for a lifetime? the account I linked it with was my very old email that is no longer in use... because my steam account was hijacked a while back but after I verified my steam account with steam support they game back my steam account to me after they told me to create a new email to use with steam and so I changed emails... so that older email account was put to death so to speak. so now I can not play battlefield V because the email linked to it is no longer up and I can not access it because its compromised but I still have my steam account and the game is downloaded but I cannot play it because EA wont allow me to link a new EA account with steam. what do I do to fix this problem?

  • Hey there, @ogmetalbro 

    An advisor should be able to update the email on your EA account as long as you can correctly answer the verification questions. To get in touch with one, please follow the instructions here. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey there, @ogmetalbro 

    An advisor should be able to update the email on your EA account as long as you can correctly answer the verification questions. To get in touch with one, please follow the instructions here. Thanks!

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