StringLi
29 days agoNewcomer
No valid EA accout
Keeps prompting me to reset my password and nothing happens after I do. I am unable to play any EA based game at the moment.. please help.
Keeps prompting me to reset my password and nothing happens after I do. I am unable to play any EA based game at the moment.. please help.
Hey StringLi,
If you've reset your password but the prompt continues appearing, it would be best to reach out to our support team directly so they can take a look with you and get this updated. We're unable to make any changes on the forums since we can't verify personal info on a public board.
If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can check into this further, thanks!
good luck getting with an advisor!
Be on top of your notifications cause it will pop up without your knowledge and close your case immediately
still waiting to get my account fix day 3