can't even play online
my game says its in trial mode even though I have ea play (im on xbox one) I deleted my home console setting and reinstalled the game 3 times. I literally can't even play with my friends what do I do.
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2 Replies
This issue usually stems from a licensing sync error or an active "trial" tile overriding the full game. Try clearing your MAC address (Settings > Network Settings > Advanced > Alternate MAC Address > Clear) to force a console restart and license refresh. If that fails, ensure you are launching the game directly from the EA Play hub or "My Games & Apps" rather than a store shortcut.
Hello Takayan653,
Try talking with EA support, nobody on this forums can assist you with account related issue. Game ownership is something that only support can resolve.
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