Not getting company coins again

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number does not matter
Enter RAM memory size in GB does not matter
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Arsenal (is fastest way to see if your Comany Coins number has changed)
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) Over several weeks can't say the exactly when
Summarize your bug Not recieving Company Coins by Ranking up.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Write down your CC and Rank up and see if it is the same amount as before.
What happens when the bug occurs? Nothing
What should be happening instead? Recieving Company Coins when Ranking up

‌

Still not getting Company Coins by Ranking up. I went 3 Ranks up in the past week from 73-76 so that makes 9000 CC. And for my husband it is even worse he didn't get any CC for Ranking up for 7 Ranks and he is Rank 77 now, so he didn't get 21000 CC. But he noticted it before already, so god knows how many CC ppl did not get. I do hope they will fix that and give the 'lost' CC