I bought the game and installed it, tried to launch it, and after several attempts and checks, I was still unable to do so (I launched it through steam), but EA itself says that the game is not installed and that I need to install it in steam. What the hell is going on??????? After several reinstalls of the game and EA, nothing worked. HELP ME!!!!!
Hi ivan21849732,
I play on console, so I might not be that much help to you, but just to check, have you linked your Steam account with your EA account? I'm just wondering if that might be a potential cause of the problem.
If it's not that, then I'm sure that someone here who does play on PC will be able to help you out.
Community ManagerHey ivan21849732
Sorry to see you're having issues getting into the game.
Could you upload a screenshot of the error you're getting?
Just to confirm, you purchased the game on Steam, launched it on Steam and are getting an error preventing you from launching the game? Or did you purchase on Steam and are now trying to launch through the EA app? Just want to make sure I know exactly where you're running into the problem.
at first I tried to launch via steam, but it didn't work out. I wanted to launch via EA, but when I went to EA, I saw that it said "The game is not installed, please install it in steam" and it was installed and even reinstalled several times. It felt like EA just didn't see that the game was installed and couldn't launch it.
yes, of course, I already have battlefield 1, and therefore I have an EA account associated with my steam
Community ManagerOkay, so as the game is purchased on Steam you have to launch it through Steam.
Can you upload a screenshot of the error you receive when you attempt to launch through Steam so I can look into this a bit more for you?
Have you tried verifying the game files through Steam?
You might try clearing the cache in the EA app.
