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The_NotoriousN8's avatar
The_NotoriousN8
Not applicable
2 years ago

Origin to EA app all of my BF V purchased content is now missing.

I just loaded the game up for the first time after a long long time of not playing. The last time I did it was on Origin. I just noticed that none of my purchased content has moved over when I switch...
The_NotoriousN8's avatar
The_NotoriousN8
Not applicable
2 years ago
@EA_Rtas wrote:
@The_NotoriousN8hey there! So for missing content in game you'll need to get in touch with EA Help here: https://help.ea.com/en/help-home/

They'll be able to look into this issue with you and investigate why your content is missing.

Thanks… but that won’t happen…. EA help is doing all it can to not help.

I emailed them… but been days with no response.

I made a ticket, they didn’t respond and then marked it as I had to resume to keep the ticket open. If I click resume it doesn’t resume and sends me to the help section.

I tried getting on chat… the wait time started at 28 minutes. 28 minutes later the wait time was 34 minutes. 

I open another ticket about my ticket trying to close itself and not letting me resume it because the chat didn’t work.

EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
2 years ago
@The_NotoriousN8 I get it can be a bit frustrating and wait times can be irritating but unfortunately this has to go through EA Help as we're unable to help with missing content here on the forums.

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