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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

PC - Crashing issue - Information request.

Hey soldier,  We are currently in process of gathering information about crashing issues with Battlefield V for PC so we can determine the root cause of the issue. If you are experiencing any cras...
tzs007's avatar
tzs007
7 years ago
  • We need Dxdiag, to see what Hardware and drivers you are using.
    • Attached.
  • What did you do just before the crash happen?
    • I just started Origin client and clicked on BFV trial (10 hours trial with Origin Access)
  • Does it happen in all game modes?
    • It just loads the black screen with preloader animation on top right corner, then crashes after a few seconds without any alert or notification.
  • Does it always happen at the same action/place?
    • Yep, always on start.
  • I updated the Win10 to Build 1809 (my Win is up-to-date, I can't download any patch for W10) as EA_Cade wrote in other topic.
  • I restarted Origin client.
  • I auto optimized the game in Nvidia Geforce Experience.

Any solution?

Thanks.

Cheers.

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