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Hi @EA_Kent
I tried to repair several times and it still crashed. I already uninstalled the game and reinstalled and it still crashes. This only happens with this game, in FIFA20 everything works fine.
FIFA20 has nowhere near the impact on a system as BF5 because of all the artifacts in BF5 like explosions etc.
Uninstall the game, uninstall Origin, and then reinstall Origin to a different location on the drive. If there are bad sectors on the disk, it can cause the type of corruption you're talking about.
Personally I have a drive dedicated to games, separate from my system drive.
HTH
- 6 years ago
I realized something, this issue only started to happen after I installed FIFA20. Both games are installed in the same directory. Is it possible that it might have a conflict? Regarding the drive, I already tried a scan by the manufacturers tool and everything is ok.
Thank you for your help
- EA_Kent6 years ago
Community Manager
I haven't seen any cases where having FIFA 20 installed on the same drive would be causing crashes, as far as I know.
When you have a chance could you grab a DxDiag and share it here so we can take a look? You can find more details on how to pull one up over at the EA Help website. Once you have the file please attach it to this thread.
Thanks!
/Kent
- 6 years ago
I added the dxdiag
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