Quitting/Closing/Exiting Battlefield V Game is Freezing up my Computer System
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce 970m GTX
Enter RAM memory size in GB 16gb Memory Ram 4gb Vram
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Main Menu
Please select your region North America
On which server did this happen? not sure - n/a
When did this happen? (dd.mm.yy hh:mm) constantly
Summarize your bug Exiting the game from the Main Menu to quit the application freezes up my computer forcing me to hard reset it.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? 1. Start up game 2. Play game for awhile 3. Quit gameplay and go to Main Menu 4. Use Main Menu and select Exit/Quit Game 5. Game freezes up most the time instead of closing
What happens when the bug occurs? The game will freeze up my entire computer operating system and I cannot do anything except power it down to get out of it.
What should be happening instead? I expect the game to close and take me back to my desktop.
I am extremely ticked off...
There has been a lingering issue that started with Battlefield 1 early last year around May 2018's update and the problem has now since carried into Battlefield V occasionally though recently it's constantly now and I am very annoyed that this is happening.
Basically, I go to exit out of the game to quit the entire game application via the Main Menu after I am done playing and instead of the game closing it just sits there and freezes up my entire damn computer forcing me to do a hard reboot every time which could potentially do damage to my computer system which really sucks because I just want the game to work as expected.
I have reported this issue numerous times via the error reporter but never get acknowledgment about it. I did the same when I was playing Battlefield 1 too but the same thing, never heard back so I am guessing that didn't go anywhere even though I have seen constant updates to it and a few new to BFV.
I can send you my system specs or whatever you guys need, I just want the game to work decently so yeah I am extremely frustrated that I bought the game and this issue keeps happening.
What have I tried to fix this issue?
- I reinstalled windows
- I reinstalled the games
- I did a verify file check for the games
- I tried origin beta
- I tried updating and rolling back my graphics driver
And to no avail the issue has since continued..
I was okay with it happening in Battlefield 1 since Battlefield V was about to release soon up until now where it's now also happening in Battlefield V so yeah I am very angry right now!
Why does this keep happening?
I thought maybe it was just my computer but it's not, none of the other games I play on my computer do this, I can exit out of other games without any problems. This issue is only happening with Battlefield so I know for a fact it's not my computer and that it is definitely a bug in the game somewhere causing it.
Please for the love of god fix this freaking annoying issue! I should not have to reboot my computer just to play Battlefield. This is pretty ridiculous honestly.
I'm very technical so if you need me to do anything on my end to help with your investigation please let me know. I just want it to work so I can play and quit the game normally.
I would attach screenshots but that's impossible since it just freezes up my entire operating system. I'm attaching a dxdiag though.
