Random ban of account
Hi, I was wondering if there is an ongoing theme of people getting unfairly banned? I downloaded BFV after so long and booted up the game. Less than 5 minutes after starting a match I was permanently banned. My account was not compromised, I was obviously not cheating, and I have no software open on my PC other than the EA app, iCUE, NZXT CAM, and google chrome. I have already sent an email to the support team, I am not looking for a solution here, just wondering if others are facing the same issue? Thanks.
Hi @darksp33d6
We are unable to assist with Bans/Kicks here on the Answers HQ forums. You will want to fill out this online forum to reach out to our TOS team for further assistance.
If you have already reached out to our TOS team keep an eye on your EA account email for any communications. Please note, that not all bans will appear in your account's Ban History.
If you are looking for more information on bans with your EA account check out our help articles below:
Additional Links:
- What is FairFight?
- PunkBuster - Bans, kicks, and troubleshooting
- Install and troubleshoot EA anticheat
- Troubleshoot Easy Anti-Cheat
Cheers!
