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Re: Analize crash Dump

Hi @EA_Kent, I already tried the clean boot, and so far, it worked for a while until it crashed just now while I was playing. I will be sending the crashdump again. Could I ask when I post this, while you pinpoint what is causing the CTDs? This will be the 3rd time ill be sending the crashdump, so maybe there is an explanation why this is happening. 

Microsoft (R) Windows Debugger Version 10.0.19528.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\MADZAK\Documents\Battlefield V\crash_dumps\CrashDump_2019.12.14_20.41.26.354.mdmp]
Comment: 'Frostbite MiniDump. Address: 0000000140565625 (In Windbg type: .ecxr)
[EOF]'
User Mini Dump File: Only registers, stack and portions of memory are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Version 18363 MP (8 procs) Free x64
Product: WinNt, suite: SingleUserTS
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Debug session time: Sat Dec 14 20:41:26.000 2019 (UTC + 8:00)
System Uptime: not available
Process Uptime: 0 days 0:48:46.000
................................................................
................................................................
...........
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(2e58.1df8): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -vntdll!NtGetContextThread+0x14:
00007ffe`b4c3de54 c3              ret
0:022> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.Sec
    Value: 179

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on MADZAK

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.Sec
    Value: 192

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 7215

    Key  : Analysis.System
    Value: CreateObject

    Key  : Timeline.Process.Start.DeltaSec
    Value: 2926


ADDITIONAL_XML: 1

COMMENT:  Frostbite MiniDump. Address: 0000000140565625 (In Windbg type: .ecxr)
[EOF]

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

CHKIMG_EXTENSION: !chkimg -lo 50 -db !bfv
256 errors : !bfv (1405655a5-1405656a4)
1405655a0  3d  43  0a  f3  e7 *33 *c9 *66 *0f *1f *84 *00 *00 *00 *00 *00 =C...3.f........
1405655b0 *ff *c2 *8b *c2 *48 *0f *af *c5 *48 *03 *c6 *48 *0f *af *cd *48 ....H...H..H...H
1405655c0 *89 *04 *31 *8b *ca *49 *3b *c8 *72 *e6 *4c *0f *af *c5 *49 *c7 ..1..I;.r.L...I.
1405655d0 *04 *30 *00 *00 *00 *00 *48 *85 *db *74 *11 *48 *8b *cb *e8 *bd .0....H..t.H....
1405655e0 *5d *04 *00 *48 *c7 *44 *24 *68 *00 *00 *00 *00 *48 *85 *f6 *75 ]..H.D$h....H..u
1405655f0 *04 *33 *c0 *eb *37 *49 *89 *76 *30 *49 *8b *46 *30 *41 *8b *4e .3..7I.v0I.F0A.N
140565600 *38 *f0 *0f *c1 *8f *08 *05 *00 *00 *8b *97 *0c *05 *00 *00 *8b 8...............
140565610 *8f *08 *05 *00 *00 *3b *ca *76 *0c *8b *8f *08 *05 *00 *00 *89 .....;.v........
140565620 *8f *0c *05 *00 *00 *48 *8b *08 *49 *89 *4e *30 *48 *8b *5c *24 .....H..I.N0H.\$
140565630 *60 *48 *8b *6c *24 *70 *48 *83 *c4 *40 *41 *5e *5f *5e *c3 *cc `H.l$pH..@A^_^..
140565640 *e9 *eb *33 *4a *05 *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc ..3J............
140565650 *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc ................
140565660 *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc ................
140565670 *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc ................
140565680 *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc ................
140565690 *e9 *8b *35 *4a *05 *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc ..5J............
1405656a0 *e9 *2b *36 *4a *05  23  19  c5  ea  bd  3e  b5  97  f1  0a  df .+6J.#....>.....

CONTEXT:  (.ecxr)rax=000100009a8b1dd0 rbx=000000009ad864b0 rcx=00000000049070f8
rdx=0000000004f57120 rsi=0000000000000027 rdi=00000001442b2d50
rip=0000000140565625 rsp=0000000034f9f710 rbp=00000001442b2de0
 r8=0000000000000018  r9=00000000303bb8f8 r10=0000000000000000
r11=0000000034f9fb18 r12=0000000000000018 r13=00000000303bb8f8
r14=00000001442b2de0 r15=00000001442b2d50
iopl=0         nv up ei ng nz na po cy
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
bfv!IsGameRuntime+0x23ac5:
00000001`40565625 488b08          mov     rcx,qword ptr [rax] ds:00010000`9a8b1dd0=????????????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 0000000140565625 (bfv!IsGameRuntime+0x0000000000023ac5)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

PROCESS_NAME:  bfv.exe

READ_ADDRESS:  ffffffffffffffff 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

DETOURED_IMAGE: 1

ADDITIONAL_DEBUG_TEXT:  Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

STACK_TEXT:  
00000000`00000000 00000000`00000000 memory_corruption!bfv+0x0


SYMBOL_NAME:  memory_corruption!bfv

STACK_COMMAND:  ** Pseudo Context ** ManagedPseudo ** Value: 1f74f3f9c10 ** ; kb

FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE_256_c0000005_memory_corruption!bfv

IMAGE_NAME:  memory_corruption

MODULE_NAME: memory_corruption

OS_VERSION:  10.0.18362.1

BUILDLAB_STR:  19h1_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {4d1fd1d9-185c-71f8-8d1e-8f9883946e31}

Followup:     MachineOwner
---------

6 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @MADZAK66 

    Are either your CPU or video card currently overclocked? If so, would you mind setting it back down to the default clock speed to see if that makes any difference at all? 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @MADZAK66 

    Got it. Would it be possible to try rolling back your PC to an earlier Radeon driver? I'm curious if this would still happen on a previous driver. 

    /Kent

  • Getting this error in Battlefront 2. Exact same situation, tried all the same things recommended here.

    Out of dozens of games, new and old, the only 2 I've had random crashes to desktop with no error that seem impossible to fix just happen to both be EA games. Mirror's Edge Catalyst, now Battlefront II 2017 and judging by this thread Battlefield also crashes this way. There are hundreds, nay, probably thousands of posts from different systems that run AMD and Nvidia GPUs.

    :\

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