Forum Discussion

Re: Battlefield VD eluxe edition or deluxe edition upgrade


@EA_Darko wrote:

@Cremtothemem I assume it would be the same but if you want to be 100% sure then the best thing to do is speak with Xbox support as we do not have access to your account or billing on the Xbox. 


They will be able to load up your account and tell you exactly what it is you have.

You can contact Xbox support here: https://support.xbox.com/en-GB/contact-us/

Let me know how it goes.


Darko


Tbh I came here as a last resort...Xbox support seem to know nothing🙄 as they always send me to you

2 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Cremtothemem In that case then I would imagine that the standard edition with deluxe edition upgrade is what you should be seeing, generally when you purchase a deluxe edition in store you get the standard edition on disc and a code to redeem for the deluxe edition content.

    As you purchased your game on the Xbox we have no way of seeing your order or your Xbox account so it's hard to give an exact answer as to what you have on your account.


    Best thing to do is wait till release and if there are any issues with the content to speak with MS support.


    Darko 


  • @EA_Darko wrote:

    @Cremtothemem In that case then I would imagine that the standard edition with deluxe edition upgrade is what you should be seeing, generally when you purchase a deluxe edition in store you get the standard edition on disc and a code to redeem for the deluxe edition content.

    As you purchased your game on the Xbox we have no way of seeing your order or your Xbox account so it's hard to give an exact answer as to what you have on your account.


    Best thing to do is wait till release and if there are any issues with the content to speak with MS support.


    Darko 


    Ah i see that makes more sense, maybe that's why it shows it as an add on. Thank you so much

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