Re: Can’t login into my EA account Battlefield V

Same issue here... Xbox One

Hey @dommie202,

I would recommend trying these steps:

https://help.ea.com/en-us/help/account/linking-your-origin-account-with-your-psn-id-and-gamertag/#linkaccounthelp

Scroll down to where it says "Having Trouble?", and click the More sign, and try the steps listed there.

Let us know if this works for you.

Thanks 🙂 

I followed the steps. It shows i'm logged into my EA and Origins account and i shut down my console and started the game back up. Still having the same issue.

@dommie202,

Here are some other steps you can try:

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

Let us know if those help.

Thanks 🙂 

It's now asking me to download and install the user interface update to play online. I already have. but clicking on it again does nothing. 

@dommie202,

Go to Settings, Network Settings, Advanced Settings, Alternate MAC Address, and Clear.

Do a hard reset on your Console after that, and see if it lets you download the Interface Update.

Thanks 🙂 

Tried it. Still nothing. Now it's not giving me the option to download the update again.

@dommie202

I would recommend contacting EA Support.

You can contact them here:

Hope this helps.

Thanks 🙂 

@dommie202,

Thanks for the heads up!

Glad to hear it's working out for you 🙂 

You’re an absolute life safe saver, I haven’t been able to play BF5 in such a long time.